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Shortened delivery times have also caused more accidents in recent years, amid promises of swift service.Ĭhina's gig economy now accounts for almost one quarter of its workforce Jade GAO AFP There is mounting public concern over the amount of data handled by popular apps, including food delivery platforms, and Chinese authorities have directed the cyberspace watchdog to look at how algorithms are used by tech conglomerates. The nation's competitive app-based services have expanded into nearly every aspect of modern life, with digital-savvy consumers used to instantaneous service and fast delivery due to a ready flow of cheap labour.īut after years of unrestricted growth, China's Big Tech is coming under fire from Beijing with Tencent, Didi and Meituan all targeted over anti-monopoly rules.Įarlier this year, Alibaba was fined a record $2.8 billion after an investigation found it had abused its dominant market position.

The coronavirus pandemic and resulting lockdowns sent demand for meal delivery services soaring: the sector is now worth 664 billion yuan ($100 billion), according to a report from the China Hospitality Association.Ĭhina's competitive app-based services have expanded into nearly every aspect of modern life, from groceries to meal deliveries Jade GAO AFP

"At the beginning, (the app allocated) 40 to 50 minutes to complete an order - now for an order within a distance of two kilometres, with the same distance and time as before, we are given 30 minutes," he explained. speed past red lights, drive on the wrong side of the road," Zhuang said. Often the only way to complete orders on time is to "go really fast.

A glitch meant it inaccurately registered him as being late and he incurred an automatic penalty - one of many ways, he said, delivery firms exploit millions of workers even as the sector booms.Īuthorities have launched a crackdown demanding firms including Meituan and Alibaba's Ele.me ensure basic labour protections such as proper compensation, insurance, as well as tackling algorithms that effectively encourage dangerous driving.īut more than a dozen drivers told AFP there has been little change on the ground.